FAQ - YOUR QUESTIONS? WE GOT ANSWERS!
What form of payments do you accept?
We accept Visa, MasterCard, American Express, Discover, PayPal, and Cash/Check via mail. For additional payment options, like purchase orders and ACH, please contact sales.
Will taxes be included in my monthly invoice?
Unfortunately so, We are an Illinois registered entity and must charge tax.
How does monthly pricing work?
You are billed for 30 days of service and will be charged on the same day of each month you renew your services you with us.
Am I charged when I enter a credit card?
Why do I need to register?
You need to register in order for us to adding the package to the right person!
What are private nameservers?
Private nameservers are ns1.yourdomain.com and ns2.yourdomain.com. These are the servers that people use to assign domain names to your hosting services.
Why can’t I login?
Make sure that you have enabled cookies on your web browser. If your account is suspended, you will still be greeted with a suspension message when you enter your credentials. If this doesn’t help, make sure to contact support!
I registered in the past but cannot login any more?
Make sure that you have paid your invoices and we have not terminated your services. If everything looks alright, please do not hesitate to contact support.