FAQ - Frequently Asked Questions
What is the minimum contract term for colocation services?
Our minimum contract term for colocation services is one month. However, we offer discounts for longer-term commitments.
Can I access my colocated server at any time?
Yes, as a colocation customer, you have 24/7 access to our datacenter facilities. Please schedule your visit with our support team in advance.
Do you provide remote hands support?
Yes, we offer remote hands support for tasks such as rebooting your server, replacing components, or troubleshooting issues. Additional fees may apply.
Can I upgrade my colocation plan in the future?
Absolutely! You can easily upgrade your colocation plan as your business grows and requires more space, power, or bandwidth.